Our Expertise

No matter the size of your business, utilizing Application Management Services can significantly enhance your efficiency while allowing your internal IT team to focus on future innovations instead of maintaining current processes.

At QRE, we streamline the entire process—from designing workflows and gathering your specific requirements to building, testing, operating, and managing your applications. We handle all updates, patches, and innovations, ensuring your applications run seamlessly. As your trusted partner, QRE supports you throughout the entire application lifecycle.

Why choose QRE for Application Management Services:

  • Our team of application experts, with diverse skill sets and expertise, is equipped to analyze even the most complex application landscapes.
  • We deliver tailored solutions to help you overcome challenges and achieve your company’s strategic goals.
  • With extensive knowledge and experience in managing regulated applications in compliance-driven environments, we ensure seamless operations while adhering to industry standards.
  • By managing the entire application lifecycle, we streamline design, development, and testing efforts, significantly reducing maintenance costs and intervals.
  • Outsourcing your application management to QRE enhances application availability and performance, enabling your business to run more efficiently.
  • Focus on what you do best—your core business—while we take care of your application lifecycle.



L1 Support

Key Responsibilities:

Strong communication and interpersonal skills for effective user interaction.

Basic understanding of the applications being supported.

Ability to follow predefined processes and procedures.

Familiarity with incident management tools like ServiceNow, Jira, or Zendesk.

L2 Support

Key Responsibilities:

In-depth knowledge of the applications and systems being supported.

Strong analytical and troubleshooting skills.

Familiarity with database queries, system logs, and debugging tools.

Understanding of integration and middleware platforms.

Excellent communication skills for cross-team collaboration.

L3 Support

Key Responsibilities:

In-depth knowledge of application architecture and system design to analyze and resolve complex issues.

Advanced programming skills for debugging, customization, and developing application enhancements.

Strong database expertise to optimize queries, troubleshoot issues, and perform migrations.

Proficiency in integration and middleware platforms for seamless communication between applications.

Expertise in application performance tuning and scalability improvements.

Advanced problem-solving and root cause analysis skills to identify and resolve critical incidents.