Our Expertise

Whether you run a small business or a large enterprise, a functional, reliable, and secure network is essential in today’s digital landscape.

At QRE, we provide end-to-end network solutions, including design, configuration, installation, administration, planning, support, and recovery (if needed) for your existing or new networks. This covers VPNs, routers, firewalls, WANs, LANs, and WLANs. In short, we deliver flexible, customized network solutions tailored to your specific needs, supported by standardized and automated processes to ensure reliability and seamless operations.

Facing challenges like:

  • Network limitations hindering your growth?
  • Need to integrate BYOD (Bring Your Own Device) solutions?
  • Experiencing network issues without proper monitoring?
  • Want to focus on your core business while we handle your network?

QRE is here to help. Let us take care of your network, so you can focus on what matters most—your business.

Why choose QRE for Network Services:

  • Proven Expertise: Extensive experience with a wide range of network devices and strategies.
  • Scalable Solutions: Expertise in managing both enterprise-scale networks and small to mid-sized business environments.
  • On-Demand Delivery Models: Comprehensive and flexible service options tailored to your requirements.
  • Network Management Specialists: Skilled in network maintenance, performance monitoring, and optimization.
  • Customized Solutions: Services designed to fit your unique needs and business goals.
  • Expert Team: A dedicated team of field and remote network specialists.
  • Cost Efficiency: Focus on delivering optimized solutions that maximize value and reduce costs.

L1 Support

Key Responsibilities:

First Point of Contact

Basic Network Troubleshooting

Internet and VPN Support

Device Monitoring and Alerts

Configuration Assistance

Ticket Logging and Documentation

User Communication

Connectivity Testing

Basic Maintenance Tasks

Escalation Management

L2 Support

Key Responsibilities:

Advanced Troubleshooting & Issue Resolution

Network Performance Analysis

Configuration & Change Management

Incident Response & Root Cause Analysis

Firewall & Security Policy Management

Advanced VPN & Remote Access Support

Network Device Upgrades & Patch Management

Collaboration with L1 & L3 Teams

Network Documentation & Reporting

Support for Multi-Site & Enterprise Networks

L3 Support

Key Responsibilities:

Complex Issue Resolution & Deep-Dive Troubleshooting

Network Architecture & Design Optimization

Advanced Routing & Switching

Configurations

Security & Compliance

Implementation

Infrastructure Scalability & High Availability Planning

Root Cause Analysis & Long-Term Fixes

Network Automation & Scripting

Capacity Planning & Performance Optimization

Vendor & Third-Party Coordination

Disaster Recovery & Business

Continuity Planning